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Credit Controller
Are you highly organised, proactive, and passionate about creating meaningful change through your work?
If you’re ready to take ownership in a growing, values-led company, this is your opportunity.
Our client is an ambitious and fast-growing Leeds-based business with a bold vision: to create vibrant, thriving communities across England. Their continued success is driven by a dedicated team, a strong company culture, and a genuine focus on people — both residents and colleagues.
They are currently looking for a Credit Controller to join their friendly and professional team. This is a vital role that supports the financial stability of our organisation, working closely with tenants to manage rental and non-rental payments with empathy, efficiency, and fairness.
Key Responsibilities for Credit Controller
- Monitor and manage rent and non-rent arrears
- Communicate proactively with tenants regarding payments and arrears
- Negotiate realistic payment plans where needed
- Maintain accurate financial records and reports
- Collaborate with departments such as Lettings, Accounts, and Maintenance
- Ensure all activity is compliant with relevant legislation
- Educate tenants on budgeting and financial management
- Provide clear, timely updates to management through reporting
Essential
- Experienced in credit control, property management, or financial services (2+ years preferred)
- Organised, reliable, and meticulous with your records
- A natural communicator with strong negotiation skills
- Empathetic and solution-focused, even in challenging conversations
- Comfortable working both independently and as part of a team
- Confident using Microsoft Office Suite and Google Sheets
What You’ll Get:
- Competitive salary + annual bonus
- Casual dress code and collaborative work culture
- Company pension scheme
- On-site gym access
- Free flu jab
- Cycle-to-work scheme
- Extra leave for your birthday and house moves
- Long-service bonuses and work anniversary vouchers
- Regular team events and agile working options
Job Contact
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