Job Title – Operations and Development Manager
Job Type – Full-time, permanent, office based
Salary – £40,000-£50,000
IPS Finance are working alongside a leisure centre who are based near Northallerton and are looking to recruit an Operations & Development Manager.
This role consists of being responsible for overseeing the day-to-day operations, as well as driving business development initiatives to expand and improve the business’ offerings. This is a hands-on role that requires strong leadership skills, excellent organizational abilities, and a passion for delivering exceptional customer experiences.
– Oversee all aspects of the operations, ensuring efficient and smooth daily functioning.
– Manage a team of staff, including instructors, groundsmen, retail sales, kitchen, front of house and support personnel, ensuring optimal performance and adherence to safety protocols.
– Coordinate scheduling, reservations, and logistics to ensure a seamless experience for clients.
– Implement and enforce health and safety policies, conducting regular inspections and risk assessments.
– Identify and evaluate opportunities for business growth.
– Develop and execute strategic plans to increase revenue, attract new customers, and maximize the overall profitability.
– Build and maintain relationships with corporate clients, event organizers and local communities to drive business partnerships and collaborations.
– Conduct market research and analysis to stay updated on industry trends and competitors, identifying areas for improvement and innovation.
– Prepare and manage budgets, monitoring expenses, and revenue targets, and implementing cost control measures.
– Analyse financial data and performance metrics to identify opportunities for improvement and make data-driven decisions.
– Generate regular reports for senior management, highlighting key performance indicators and recommending strategies for growth.
Skills & Qualities (desirable)
– Proven experience in operations management.
– Excellent leadership skills, with the ability to motivate and manage a diverse team effectively.
– Strong business acumen and demonstrated success in driving revenue growth and achieving financial targets.
– Exceptional organizational and multitasking abilities, with a keen eye for detail and problem-solving skills.
– Excellent communication and interpersonal skills, with the ability to engage with diverse stakeholders, clients, and customers.
If you possess strong managerial and business development skills, and enjoy working in a dynamic and rural environment, we encourage you to apply for this challenging and rewarding role as our Operations and Development Manager.