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    One of the UK’s leading ventilation manufacturers is looking for a proactive, eager to learn individual, with administration experience to support their busy finance department as a Credit Control Assistant.

    A suitable candidate will have experience in administration, or customer service roles with some knowledge of Microsoft software’s such as Excel. The ideal candidate will have excellent organisational skills, be an effective communicator and a team player, while still having the ability to use their initiative and effectively manage their workload

    An ability to provide an effortless customer experience, they will possess a ‘Keep it simple’, ‘Show you care’, ‘Make it happen’, ‘Seize the opportunity’ and ‘In it together’ approach is essential.

    As a Credit Control Assistant, you will be:

    • Chasing customers for overdue payments using “Credit Hound” system and over the phone,
    • Releasing “On Hold” orders and checking customers credit limits,
    • Chasing and resolving debit notes on customers’ accounts,
    • Monitoring and tidying customers accounts, by the means of allocation on a monthly basis,
    • Working with sales teams to reduce overdue debt,
    • Reporting on and analysing overdue debt on a monthly basis,
    • Running and sending customer statements and dealing with any queries that might arise.

    Effectively you will be responsible for; operating the credit control function by resolving all queries, clearing debit notes, ensuring debtor days are kept within limits, making decisions with regard to credit limits, monitoring those limits and conducting the housekeeping of accounts when required.

    This role is highly simulating, rewarding and dynamic, perfect for a confident individual who thrives on customer service-based roles.

    Experience with sage 200 Is preferable but not essential.

    This full time, permanent job in Harrogate, offers a great salary of £20,000-£22,000 with the requirement of been able to commute to the office at least 2 times a week, a perfect role for an individual keen to start their credit control/finance career, who flexible working is ideal for.

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